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 Post subject: Info: Contacting domain owners, hosting companies ....
PostPosted: Thu Oct 07, 2010 7:28 pm 
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Joined: Thu May 28, 2009 10:25 am
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Info: Contacting domain owners, hosting companies and registrars

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I contact a slew of domain owners, hosts and registrars each day both via e-mail and telephone, to get domains/IPs cleaned, suspended or completely nuked. The vast majority generally go something like this;

1. Contact domain owner/host/registrar
2. Report what was found

In the case of domain owners, I typically also have to give advise on what's needed as far as getting it cleaned up and secured, and of course, reported to LE (i.e. who to contact and what they'll typically ask for).

The vast majority of the domain owners are grateful that I've taken the time to report it to them, and help them get everything sorted out. Hosting companies and registrars typically either don't respond, or respond with an auto-response - with some following up to let me know what they've done (i.e. cleaned up or suspended). Indeed, I'm working with several registrars and hosts on various cases on an on-going basis.


Read more
http://hphosts.blogspot.com/2010/10/inf ... sting.html

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Steven Burn
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 Post subject: Re: Info: Contacting domain owners, hosting companies ....
PostPosted: Thu Oct 07, 2010 7:41 pm 
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Joined: Tue Sep 14, 2010 3:32 am
Posts: 184
Thanks for these tips! A lot of this material (like not expecting the site owner to trust you implicitly) sounds obvious when stated, but would be easy to forget or overlook when actually handling one of these incidents, especially for someone who doesn't handle them routinely. This tipsheet is much appreciated.

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 Post subject: Re: Info: Contacting domain owners, hosting companies ....
PostPosted: Thu Oct 07, 2010 7:42 pm 
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My pleasure :)

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Steven Burn
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it-mate.co.uk / hosts-file.net

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 Post subject: Re: Info: Contacting domain owners, hosting companies ....
PostPosted: Fri Oct 08, 2010 12:49 pm 
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Joined: Fri May 29, 2009 2:44 pm
Posts: 429
Location: Ontario, Canada
I read Steven's Blog daily. :)

As well as:
Donna's SecurityFlash
PC & Internet Security Blog

http://msmvps.com/blogs/donna/default.aspx

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 Post subject: Re: Info: Contacting domain owners, hosting companies ....
PostPosted: Sat Oct 09, 2010 12:22 am 
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Joined: Tue Sep 14, 2010 3:32 am
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Thanks, I just bookmarked Donna's blog, too. :)

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